1. About these terms
These terms govern your use of the School OS app and website (together, "School OS"), provided by QuestPix Solutions Private Limited, Bengaluru, India ("QuestPix", "we", "us"). By signing in or using School OS you agree to these terms and our Privacy Policy. If you do not agree, please do not use School OS.
2. Accounts
- School OS is provided to schools. Your account is created by your school, and you may use School OS only as long as your school's subscription and your school's permission allow it.
- You sign in with your registered mobile number or email and a one-time password or password. Keep your sign-in details private and tell us or your school immediately if you think someone else has used your account. You are responsible for activity under your account.
- Students may use School OS only under the supervision and permission of their school and parent or guardian.
3. Acceptable use
You agree not to: share your account; upload unlawful, abusive, harmful or infringing content; attempt to access data you are not authorised to see; interfere with or overload the service; copy, reverse engineer or resell School OS; or use School OS to cheat in assessments. We or your school may suspend access for misuse.
4. Your content
You keep ownership of what you or your school upload (such as homework, images and documents). You give QuestPix and your school the right to store, process and display that content as needed to provide School OS. You confirm you have the right to upload it.
5. Fees and payments
Fees you pay through School OS are owed to your school, not to QuestPix. Online payments are processed by a third-party payment gateway; we do not store your card or bank credentials. Refunds, concessions and disputes about school fees are handled by your school under its own policies. Any subscription between a school and QuestPix is governed by their separate agreement.
6. AI-assisted features
Some School OS features use artificial intelligence to draft content, suggest practice or assist with marking. AI output can be incomplete or wrong. It is meant to support teachers and schools, not to replace their judgement, and should be checked before it is relied on, especially for marks and decisions about a student.
7. Availability and changes
We work to keep School OS available but do not promise uninterrupted or error-free service. We may update, change or discontinue features, and we may update these terms; the date above shows the latest version. Continued use after a change means you accept it.
8. Intellectual property
School OS, including its software, design, logos and the QuestPix name, belongs to QuestPix or its licensors. These terms give you only a limited, non-exclusive, non-transferable right to use School OS for its intended purpose. Content created by schools and teachers remains theirs.
9. Disclaimer and limits of liability
School OS is provided "as is" and "as available". To the extent allowed by law, QuestPix is not liable for indirect or consequential losses, or for loss caused by events outside our reasonable control, and our total liability to you for any claim relating to School OS is limited to the amount you paid us for School OS in the 12 months before the claim (which is nil for most parents, teachers and students, as the school pays). Nothing in these terms limits liability that cannot be limited by law.
10. Termination
You may stop using School OS at any time. We or your school may suspend or end your access if you break these terms or your school ends its subscription. Sections that by their nature should continue (such as ownership and liability) continue after termination.
11. Governing law
These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over disputes, subject to any mandatory rights you have under law.
12. Contact
QuestPix Solutions Private Limited
68 F No. 702, 7th Floor, Tetra B-3 SJR, Watermark Haralur, Bengaluru, Karnataka 560102, India
Email: support@questpix.com · Phone / WhatsApp: +91 95216 87733